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Business Services Manager

| Full-time | East Midlands

We are looking for a Business Services Manager to join our teams in Louth, Loughborough, Melton Mowbray, and Grantham.

As Business Services Manager you will be a professional, qualified accountant that provides accounting and commercial advice to a portfolio of clients, supporting the management team to achieve targets and ensuring operational objectives are met in line with Our 2025 Vision.

Duncan & Toplis, one of the UK’s top regional accountancy firms, specialise in accountancy, tax, business advice, legal services and wealth management. Established in 1925, the team provide services to more than 12,000 businesses and individuals. We help each other as well as our communities, taking our social responsibility seriously by supporting local initiatives.

We develop talent and encourage ambitious individuals to progress their careers and expand their professional and personal development, whilst always ensuring we put our values at the forefront of everything we do.

We’re looking for talented people like you

Joining us as a Business Services Manager, you will be ACA or ACCA qualified or qualified by experience with five years in general practice. You will be a good people manager who is confident in developing relationships with new and existing clients, identifying opportunities to sell our services, and pitching for new business opportunities. It would be advantageous to have the following skills, but we welcome all applicants to join our talented team:

  • People management experience
  • Strong communication and interpersonal skills
  • Project management
  • Familiarity with accounting software and Microsoft Office 365

What does this role involve?

As a Business Services Manager, you will be the primary contact for a portfolio of clients, taking overall responsibility for client relationship management. You will identify complex challenges your clients face and provide viable solutions for them, using the combined knowledge and skills of your team to add measurable value to the client experience. You will be required to develop relationships with new and existing clients to identify opportunities to sell all the company’s services, pitch for new business opportunities, and create tender documents.

You will also ensure that everyone in your team is equipped with the skills they need to deliver the best possible client experience, coupled with clear career opportunities and a supportive work environment in which talents can flourish. You will conduct performance reviews and set clear objectives, maintaining fairness, equality, diversity, and inclusivity in everything that you do.

Be a Duncan & Toplis team member

At Duncan & Toplis we offer flexible working arrangements through our flexible working guide, called ‘How we work’. You can read more about How we work here.

As part of our benefits package, we also offer mental health support, time to volunteer for charitable work, and a discretionary Christmas bonus. These are just some of the perks of working at Duncan & Toplis.

Interview process

Shortlisted candidates will be invited to a virtual interview via Microsoft Teams with our Talent Acquisition Lead.

Apply for this role


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