D T Logo White

Process Improvement Manager

| Full-time | East Midlands

We have now filled our Process Improvement Manager vacancy but we are always looking for talented people to join our team.

You can click here to upload your CV.


Duncan & Toplis, one of the UK’s top regional accountancy firms, specialise in accountancy, tax, business advice, legal services and wealth management. Established in 1925, the team provide services to more than 12,000 businesses and individuals. We help each other as well as our communities, taking our social responsibility seriously by supporting local initiatives.

We develop talent and encourage ambitious individuals to progress their careers and expand their professional and personal development, whilst always ensuring we put our values at the forefront of everything we do.

We’re looking for talented people like you

As a process improvement manager, you will work in collaboration with our heads of service line, business leaders, and across teams to evaluate and analyse operational and business processes. 

It would be advantageous to have the following skills, but we welcome all applicants to join our talented team: 

  • Ability to work well in a team environment, and independently
  • Competence in prioritising own workload 
  • Experience of data gathering and analysis 
  • Strong project management skills 

What does this role involve?

As a confident and effective communicator, you will identify strengths and weaknesses, developing techniques to improve procedures and working methods that increase productivity, improve cost-effectiveness and ensure business needs and quality standards are met. 

You will develop and maintain the professional competencies necessary to provide a high-quality service, and thereby strengthen the reputation, strength, and success of Duncan & Toplis.   

Working to deadlines, you will ensure service delivery in line with our culture and values: you will ensure fairness, equality, diversity, and inclusivity in everything that you do. 

Be a Duncan & Toplis team member

At Duncan & Toplis we offer flexible working arrangements through our flexible working guide, called ‘How we work’. You can read more about How we work here.

As part of our benefits package, we also offer mental health support, time to volunteer for charitable work, and a discretionary Christmas bonus. These are just some of the perks of working at Duncan & Toplis.

Interview process

Shortlisted candidates will be invited to a virtual interview via Microsoft Teams with our Talent Acquisition Lead. 

Apply for this role


Share on LinkedIn Share on Facebook Share on Twitter Share via Email