Rapid business expansion can endanger the delicate balance of people, clients and communities, so we’re keeping them front of mind during our biggest ever period of growth.
Following our recent acquisitions, we are entering an exciting new chapter that challenges us to grow while staying true to who we are.
It is well documented that a strict growth mindset can often come at the expense of a people-first culture, which is demonstrated in McKinsey research, which shows that many high-growth companies struggle to maintain their values as they scale up.
We recognise that tension, but we believe it is possible to grow and still put people first, firmly. As we lead a period of ambitious growth, doing so with a people-first mentality is essential to Duncan & Toplis. Balancing expansion with a values-led culture is not always easy, but it is vital because, for us at least, it is not about choosing between compassion and performance, but ensuring that they co-exist.
People are at the centre of our values: inclusivity, trust and partnership. Each one reflects the values of our team. In our focus on growing Duncan & Toplis, we have acquired businesses with this same people-first ethos. If the company had similar values, it was a great starting point, we knew we could work with them.
Growth is only meaningful if our people grow with us. That’s why we’ve invested heavily in learning, leadership development, and wellbeing across the business. It’s also why we’ve worked hard to foster a culture of inclusion and accountability, where every team member is empowered to make an impact.
It’s no coincidence that some of our most recent director appointments have come from within. That progression reflects our long-standing belief that investing in people creates long-term success, for the business, our clients and the wider economy.
Organisations that invest in performance development, according to research, are over four times more likely to outperform peers in terms of financial results and see lower attrition rates.
In the last 12 months, we’ve completed four exciting strategic acquisitions, establishing offices in Derby, Leicester, and North London, bringing our total number of offices to 14. This expansion represents more than additional square footage or headcount; it’s proof of our readiness to serve clients more widely and bring our unique culture to new regions, with the same clear intent and purpose.
Opening a London office is a standout milestone. London’s status as a global business hub provides our team with incredible opportunities to connect, collaborate and compete at the highest levels, but our strategy is always to grow in a way that enhances what we already do well.
That approach isn’t an isolated one. It reflects a broader industry pattern supported by clear research. Harvard researchers have found that organisations which grow in a more measured, intentional way consistently outperform those that scale rapidly without a strong cultural infrastructure. The evidence suggests that the quality and sustainability of growth, is more important than speed alone.
Duncan & Toplis is proud of its roots, and we remain embedded in the communities where we do business. Whether it’s through sponsorship, charity partnerships or pro bono work, our teams give back in ways that reflect who we are.
We’re also working hard to help clients navigate the changing economic landscape. From global tariff shifts to evolving tax policy, businesses face new pressures.
Support is available, including government grants, tax exemptions and funding, but having a trusted adviser who can help you make sense of what’s ahead is invaluable. Our role is to stand beside business leaders with clarity and confidence, whatever the future holds.
Our community role isn’t limited to giving guidance; it also hinges on strengthening economic and social infrastructure. Research from the British Business Bank shows that SMEs with strong local advisory support are 70% more likely to survive financial shocks and regulatory changes. These businesses also create more resilient jobs and contribute more consistently to regional development.
Our centenary is a moment to be proud of - but more importantly, it’s a springboard for what’s to come. With an ambitious mindset, a strong leadership team, and a renewed focus on growth with purpose, Duncan & Toplis is in its strongest-ever position.
The next chapter of our story will be shaped by the same principles that got us here: people, clients, communities, and a bold vision for the future that puts them front and centre.
After 100 years in business, you might expect Duncan & Toplis to be looking back, but our eyes are fixed firmly on the future. What began as a regional practice is now a leading force in UK accountancy and business advice - and we’re just getting started.
If you’re ready to grow your business without compromising your values, get in touch with Duncan & Toplis today; we’re here to help you do both.
