For over 95 years we have supported communities and businesses in Lincolnshire, Nottinghamshire and Leicestershire. As well as helping our clients to thrive, create jobs and grow, our dedication to social responsibility centres around supporting local good causes that offer vital assistance and services for local people.
Our team provides support by raising money and donating our time to champion local charities as well as national and international causes.
At Duncan & Toplis, our people care about one another, their environment and the local areas in which they work and live. There’s a mutual aspiration from everyone that works with us to contribute to charities and vital community organisations. We encourage everyone to get involved, both within our own team, as well as our friends, colleagues and neighbours in the local business community.
Our people are at the heart of everything we do and in recent months this has been more integral than ever.
We focus on attracting and retaining top talent, with a growing team of 430 of whom over 60 are currently engaged in professional training. We are recruiting for new roles as our business continues to grow. There is a shortage of candidates in the market and we regularly review our offering to ensure Duncan & Toplis is a company that people choose to join.
During this year a key focus for our people strategy was values and culture. We launched a new programme involving all team members to revisit and redefine what our values mean to us and how we can ensure they are integrated into everything that we do.
We continued our focus to actively promote a truly inclusive and diverse place to work and continue to train all team members on our Equality and Diversity programme. In addition, we have commenced an updated career pathway programme which further builds on our commitment to team development both in respect of promotion and enhancing skills and experience.
This is further cemented with our soft skills training alongside technical skills webinars and training. Our aim remains to equip all our team members with the skills they need to succeed in the future and set us apart from our competitors.
For future leaders, we continue to run our prestigious Academy training programme that ensures individuals have the right skills to lead the company in the coming years as well as demonstrating our commitment to those team members.
Team100 are our team member engagement group. This group has gone from strength to strength, focusing on employee engagement, well-being, mental health initiatives, environmental and Corporate Social Responsibility issues. Team 100 set an ambitious target of raising £100,000 for charity across the group by 2025. Already we have reached £65,000 which is a testament to the generosity and community focus of our teams.
We pride ourselves on helping businesses succeed, grow and meet their potential.
We have made a concerted effort over the past year to help all clients through the pandemic. We shifted to remote working instantaneously and helped clients to adapt to new systems and ways of working so we could deliver exceptional service in unusual circumstances. We enhanced our remote services and invested in further systems to improve this service further including working with software developers to ensure products meet clients’ needs.
With each client benefitting from a dedicated adviser, we provided tailored advice and guidance at every stage.
In addition, we have provided free support to clients and the wider business community by publishing free advice, guidance and information on our online portal, the ‘Covid-19 Knowledgebase’ and in email newsletters.
Over the last year, Duncan & Toplis has launched a range of new services to enhance and expand our offer, attracting new clients and growing existing relationships. This includes the launch of Duncan & Toplis Legal Services, covering all areas of company law including deeds, company purchases and partnership agreements along with private client work.
We have also launched an international business gateway, Kreston Duncan & Toplis. Set up at the start of 2021, this service line helps companies in the Midlands trade or expand overseas and supports overseas investment in the region, making use of the Krestoninternational network of accountants and business advisers as well as local expertise.
Although there has been less transactional and consultancy work during the year, we have been successful in tendering for work. We also seek ways to introduce other Duncan & Toplis services to clients, to best meet their needs.
We play an active role in our local communities through our important Corporate Social Responsibility programme and charity work and supporting business groups and advocating for the area.
As well as helping our clients to thrive, create jobs and grow, our dedication to social responsibility centres around supporting good causes that offer vital assistance and services for local people.
At Duncan & Toplis, our people care about one another, their environment and the local areas in which they work and live. There’s a mutual aspiration from our team members to contribute to charities and vital community organisations. We encourage everyone to get involved, both within our own team, as well as our friends, colleagues and neighbours in the local business community.
We have recently helped a number of well-deserving charities that are in urgent need of funding to help those most in need - from hospices keeping elderly people safe and well, to local causes supporting families going through difficult times.
This has included raising money for and supporting Macmillan Cancer Support, Beaumond House Hospice Care, Framework, LIVES, Lincolnshire & Nottinghamshire Air Ambulance, Lincolnshire Rural Support Network, Newark Book Festival and Newark Young Professionals. We also donate and collect hundreds of toys and gifts for children in care at Christmas time.
Whether it’s raising funds for local charities, good causes that are close to our hearts or helping the community to grow and prosper in the face of challenges, we continue to support the community in everything we do. This attitude is embedded in our corporate vision which places the ambitions of our team members, and the communities we serve, at the heart of our work.