Business Services Assistant

Business Services | Full-time | Melton Mowbray

We are looking for a Business Services Assistant to support client financial accounts in our Melton Mowbray office.

What does this role involve?

Working as part of a team, you will provide client work to your direct line manager within specified deadlines and in a format that is compliant with Duncan & Toplis practice standards. This will include client accounts preparation and tax returns.

Teamwork

You will be working as part of a team to provide clear communication, support colleagues, share accurate information, and work together to manage accounts efficiently and meet deadlines.

Client experience

You will assist client managers to support with advising clients with their accounts.

Skills and experience

We encourage candidates of all backgrounds and capabilities to apply, although it’s essential that your values and experience align with this role’s key responsibilities. To be successful, you will:

Ensure an acute awareness of your workload, including upcoming deadlines, and complete all required work within the parameters specified by your line manager.
Know your abilities and when to ask for help from peers or your direct line manager.
Manage your workflow and client expectations, using your specialist knowledge and skills to add value to the bookkeeping hub.
Reduce the number of repeat review points on any given project to improve efficiencies.
Develop working relationships with clients to assist in obtaining relevant information, maximise yield and performance.

What we are looking for

May be part-qualified in AAT - either by qualifications or experience, formal training, including on-the-job training, will be provided.
The ability to work effectively as part of a wider team.
The production of accurate and effective work within your service line.
Strong communication skills, both verbal and written.
Development of professional and technical knowledge.
Development of a broad range of IT skills to underpin performance.

Join Duncan & Toplis

From flexible working arrangements and time-matched volunteer hours to online fitness classes and mental health support, at Duncan & Toplis we're committed to helping our people maintain a healthy and balanced lifestyle.

We help our team to develop their talents and encourage ambitious individuals to progress their careers and expand their professional and personal capability with fully supported training and CPD.

Our values of trust, partnership, and inclusivity are at the forefront of everything we do.

Apply for this role

Benefits

Family leave

Full support and 18 weeks full pay for maternity and adoption leave, inclusive of statutory maternity and adoption pay, and two weeks full pay paternity leave for eligible team members.

Fully supported training and CPD

Continuous learning support to help develop skills and long-term goals through mentoring, coaching, technical and soft skill training.

Death in service

Insured benefit available to all team members up to the age of 65, four times annual salary. Conditions apply.

Discounted wills and power of attorney

50% discount for team members and their partners and 25% discount for team members' parents and children.

Enhanced holidays

Minimum of 22 days annual leave (plus bank holidays), increasing to 27 days after five years of service and for managers. 32 days (plus bank holidays) for directors.

Private medical insurance

Non-subsidised purchase through a group company scheme.

Flexible annual leave

Buying or selling of annual leave up to five days. Conditions apply.

Talent referral bonus

Bonus payments up to £1,000 on successful candidate referrals for eligible team members.

Group pension scheme

Employer contribution starts at 3% with length of service-related increases and up to 7% matched contributions for eligible team members.

Charitable work

Half day paid leave matched with half day annual leave for voluntary and charitable activities.

Wellbeing support

Employee assistance programme for 24/7 confidential support from trained counsellors and access to trained mental health advisers.

Team milestone award

Milestone celebration rewards at five, 10, 15 and 25 years with additional benefits, experience vouchers, and gifts.

Online fitness classes

Online fitness programmes with a variety of workouts, including yoga, pilates, strength training, and cardio.

Permanent health insurance

Permanent health insurance is available to eligible team members who have one years continuous service. Conditions apply.

Agile working - hybrid/flexible

Flexible working hours and locations (office or home) for a better work life balance.

Enhanced sickness entitlement

Four weeks full pay followed by four weeks half pay.

Study leave

Study leave to help achieve fully supported qualifications.

EV salary sacrifice scheme

Salary sacrifice scheme to lease an electric vehicle, smart charger, EV energy tariff, and free miles in one hassle-free package.

Management and leadership academy

Our development programmes are designed for all career stages, from the first step into management through to our six-month leadership academy.

Healthcare workplace app

Empowering team members with digital-first tools and professional care, including guidance, consultations, and support for mental and physical wellbeing.

Fully supported qualifications

Helping the next generation of accountants and advisers to achieve formal, industry-recognised qualifications.

Cycle to work scheme

Purchase a bike through this scheme and pay it back over a 12-month period.